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About payment, delivery and returns

Payment

Payment methods include credit card, postal transfer, and bank transfer. Please use the method that best suits your needs.

◆Credit card
VISA, MASTER, JCB, AMEX, and DINERS are accepted. Please select the type of card and enter the card number, expiration date, cardholder name, and security code. Payment can be made once.


◆Payment must be made in advance via postal transfer, so please make the transfer within 5 days (Saturdays, Sundays, and public holidays not included) of receiving your order.

[Postal transfer account]

Bank Name
Japan Post Bank
Financial institution code
9900
Store clerk 748
Store name
748 Branch
Deposit type usually
Account Number 5922085
Account Name Insulator Yamaeda
Symbol Number
17460-59220851


◆Bank transfer Please transfer to Fukuoka Bank. Payment must be made in advance, so please transfer within 5 days (Saturdays, Sundays, and holidays are not included) after placing your order. If the payment deadline has passed, your order will be cancelled. (You will be responsible for the actual bank transfer fee.)

[Fukuoka Bank Transfer Account]

Bank Name
Fukuoka Bank
Financial institution code
0177
Store clerk 426
Store name
Sangamori Branch
Deposit type usually
Account Number
0272358
Account Name Insulator Yamaeda


Shipping Fee

Shipping fee: Regional + Cool delivery 278 yen
★Free shipping for purchases of 16,200 yen or more (excluding Okinawa Prefecture)

[Shipping fees by region]
Hokkaido = 1,854 yen
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Aomori Prefecture, Iwate Prefecture, Miyagi Prefecture, Akita Prefecture, Yamagata Prefecture, Fukushima Prefecture = 1,421 yen
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Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Chiba Prefecture, Tokyo, Kanagawa Prefecture, Niigata Prefecture, Yamanashi Prefecture, Nagano Prefecture = 1,205 yen
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Toyama Prefecture, Ishikawa Prefecture, Fukui Prefecture, Gifu Prefecture, Shizuoka Prefecture, Aichi Prefecture, Mie Prefecture, Shiga Prefecture, Kyoto Prefecture, Osaka Prefecture, Hyogo Prefecture, Nara Prefecture, Wakayama Prefecture, Tokushima Prefecture, Kagawa Prefecture, Ehime Prefecture, Kochi Prefecture, Tottori Prefecture, Shimane Prefecture, Okayama Prefecture, Hiroshima Prefecture, Yamaguchi, Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Kumamoto Prefecture, Oita Prefecture, Miyazaki Prefecture, Kagoshima Prefecture = 731 yen
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Okinawa Prefecture = 2,700 yen

 



About Shipping

After confirming your payment, we will ship your item within 1-5 days (Saturdays, Sundays, and holidays are not included in the number of days). Please select your delivery time from the options below.

Delivery time

  • in the morning
  • 12:00 ~ 14:00
  • 14:00 ~ 16:00
  • 16:00 ~ 18:00
  • 18:00 ~ 20:00


Returns and Exchanges

■Returns and exchanges
[Return deadline and conditions]: In the following cases, if you contact us within 7 days of receiving the product, we will accept returns and exchanges of the product. (If the product is defective, if the product you received is different from the product you ordered, or if the product was damaged or soiled when you received it.)
[Return shipping fee]: If the return conditions are met, we will cover the shipping fee. (Please note that we cannot accept returns due to customer reasons.)
[Defective Products]: If you receive a defective product, please contact us within 7 days of receiving the product. We will exchange the product for a new product or an equivalent product after checking our stock status.

■Contact information Shop name: Good Living and Food -MAEDAYA KICHEN LABO-
Seller: Maeda Co., Ltd. Sales Manager: Nobuaki Maeda Address: 4F, ​​4-4-21 Honjo Higashi, Yahata Nishi-ku, Kitakyushu, Fukuoka 807-0815
Phone number: 093-981-1007 (Reception: 10:00-16:00)